TSYS Payment Gateway

We unfortunately utilized TSYS Gateway for many years to process our customers credit card payments. Recently we ran an audit and realized how expensive thier fess added up to every month, so we canceled and started running all of our payments through Quick Books online. We canceled TSYS aka epay early December 2023. I just received a statement from them for ZERO transactions processed by them and a notification that they deducted $327.98 from out business account. This what they charge monthly rather you utilize their services or not. I called to let the know that I did called over a month ago to cancel and that they were steeling from my account. Is customer service Representative was extremely rude and uncooperative. fire beware, worst customer service ever and they are professional thieves.

We use TSYS Payment Gateway to track our credit card purchases at our medical practice. We generate daily reports and cross check these reports with our practice management software to ensure both reports match up. We utilize TSYS through a web interface and solely use it to cross-check and manage credit card and debit card transactions. As a medical practice we deal with a lot of benefits cards. Many patients are unsure as to how much is left on the card and we need to process payments frequently. TSYS allows us to see if and when the card has been declined or used at our practice.